Orlando Attractions

Orlando Attractions
Case Studies

Orlando Attractions

Transforming Ticket Sales: How OrlandoAttractions.com Boosted Revenue with Seamless eCommerce Integration

Client Introduction
Orlando Attractions has been a trusted provider of attraction tickets for over 30 years, offering unbeatable deals, the latest news, and expert advice for visitors to the world's top family destinations and theme parks. With offices in both the USA and UK, Orlando delivers exceptional customer service globally. In addition to Disney and Universal Park tickets, the company offers adventure tours, dinner shows, and travel packages, ensuring a complete Orlando experience.
Problem Statement

TransformingOrlandoAttractions.com with Dynamic, Region-Specific Ticketing.

OrlandoAttractions.com faced the challenge of streamlining their ticket booking process and automating key aspects to enhance customer experience. They required a robust eCommerce platform capable of supporting dynamic ticketing functionality, allowing customers from diverse regions to view real-time availability, pricing, and currencies specific to their location. This necessitated seamless integration with major theme parks like Disneyland and Universal to ensure up-to-date ticketing information. Additionally, the website needed to feature a dynamic calendar that would adjust pricing based on regional currencies and local time zones, ensuring accurate and relevant data for every user. The company sought a solution that would simplify the booking process while providing a personalised, user-friendly experience for a global customer base.

Objectives

Key Objectivesof this Project Were to:

  1.     Simplify and automate the ticket booking system to improve efficiency and enhance the user experience.
  2.     Create a robust and scalable eCommerce website to support seamless transactions and manage a wide range of offerings.
  3.     Develop a dynamic calendar that adjusts prices based on regional currencies, time zones, and availability for users from different regions.
  4.     Establish seamless integration with major theme parks like Disneyland to provide real-time, accurate ticketing information.
Solution

To address the challenges faced by OrlandoAttractions.com, Peersol Technologies developed a comprehensive solution by building both the front-end and back-end of their eCommerce platform using OpenCart and multiple technologies.

Opencart
Opencart enabled the company to offer a seamless and automated ticket booking process, enhancing the overall user experience. The platform was designed to incorporate dynamic pricing, allowing prices to adjust based on local currencies and regions, as well as integrating real-time ticket availability. By leveraging OpenCart’s flexibility, we ensured the system could handle complex requirements such as local pricing, time zone adjustments, and smooth payment gateways.
Feature Enhancements:
To elevate the user experience, we implemented a range of feature enhancements on OrlandoAttractions.com’s platform. We introduced dynamic pricing, which adjusts ticket costs based on the user's location and currency. This feature ensures that customers from different regions always see accurate, localised pricing. Additionally, we integrated real-time ticket availability, a dynamic calendar, and a smooth, user-friendly checkout process, all of which contributed to a more intuitive and personalized shopping experience.
Automated Processes:
Automation was at the core of the solution, helping OrlandoAttractions.com streamline their operations and reduce manual interventions. We automated the ticket booking process, allowing customers to easily browse, select, and purchase tickets without delays. Automated invoicing, payment processing, and confirmation emails further simplified the workflow, ensuring that both customers and the business experienced greater efficiency. These enhancements not only reduced operational overhead but also improved response times, leading to higher customer satisfaction.
Data Backup Service
To safeguard critical business data, we implemented a robust data backup service. This solution ensured that all transaction data, customer details, and ticket bookings were securely stored and could be quickly recovered in case of an unforeseen issue. With frequent backups and cloud-based storage, OrlandoAttractions.com gained peace of mind knowing that their platform's integrity and customer data were protected at all times.
RESULTS
Our expert solution supported OrlandoAttractions.com's expansion, allowing them to enter new markets such as Paris and extend their partnerships with major theme parks. Over the span of three years, the improvements implemented through this solution resulted in a 50% increase in sales. The new platform not only streamlined operations but also enabled greater regional customisation and more efficient management of their extensive ticket offerings.
Technical Approach

Our ExpertApproach

With over 10 years of partnership with OpenCart, Peersol Technologies delivered a tailored solution to OrlandoAttractions.com by developing a robust and scalable eCommerce platform. By leveraging OpenCart’s capabilities, we streamlined the ticket booking process, automated operations, and integrated dynamic pricing to offer a seamless user experience. The result was a 50% increase in revenue, with enhanced operational efficiency and improved customer satisfaction. Our team’s deep expertise in OpenCart allowed us to build a platform that not only met the immediate needs but also positioned OrlandoAttractions.com for future growth and expansion into new markets.

Testimonial

What TheySay

Rhona Manning
Managing Director
I have been using the Peersol for over a year now and they are certainly the experts. Whatever I ask them to do on my Opencart website they do quickly and correctly. I can’t recommend them enough. I don’t know what me and my website would do without their help.
Simon Everett
Director
Peersol have been fundamental in the success of our revised website and other new projects. From understanding the brief through to fulfillment they have been professional and thorough all through the process. Support is always available and I trust them to provide excellent results.
Daniel Rodriguez
Head IT
Working with Peersol has been a game-changer for our online presence. Their expertise in developing applications is matched only by their commitment to our success. From brainstorming sessions to launch day, their team is with us every step of the way, ensuring every detail is perfect. If you're looking for a partner who not only delivers results but also cares about your vision as much as you do, Peersol is the way to go.
Emily Chang
Director
Peersol isn't just another tech company; they're the secret ingredient behind our digital transformation. With their unparalleled skills and dedication, they've taken our concepts and turned them into powerful, user-friendly applications. What sets Peersol apart is their ability to not only understand our business challenges but also anticipate our needs before we do. Thanks to Peersol, we're not just keeping up with the competition; we're setting the standard in our industry.
Alex Thompson
Manager
Working with Peersol has been a revelation. Led by the visionary Olivia Carter, their team doesn't just develop applications; they craft digital experiences that leave a lasting impression. Their proactive approach and genuine interest in our success make every interaction feel like a collaboration with old friends. With Peersol in our corner, we're not just transforming our business; we're shaping the future of our industry.
Ethan Nguyen
Director
Choosing Peersol was one of the best decisions we made for our digital journey. Rhonna Manning and her team's dedication to delivering top-notch results is unmatched. Their attention to detail and willingness to go above and beyond make them a pleasure to work with. With Peersol by our side, we're confident in our ability to stay ahead in a competitive market.
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